The strategic technological project
Technologies for the manager


The manager and information technologies


was still of good tone, a few years ago, of publicly as a layman (1), he should be known that the leading cause of the new technologies projects is precisely the disinterest of the decision makers for the technical “thing”.
Judged a long time by the managers like a “necessary evil”, technologies of already took a choice place in our daily newspaper and it more durable strategies which do not bring into play them. To note it, it is enough to lean on the contents of the ongoing projects or in forecast in the firms. They rest, mainly, on the implementation of technologies of .
The official report is obvious, me ! The firms are not closed again any more on themselves, and competitiveness depends from now on on the capacity of communication and management of , in-house as into external. It is indeed necessary to swap quickly and well with its partners, to collect information for better knowing its customers, identifying the tendencies, and to share knowledge… In short, all the essential functions which make already the difference between those which crossed the pitch and the others.

However, in spite of clearly identified stakes, too many projects their objectives and are castrated, suspended, diverted of their initial vocation or purely and simply abandoned.
The most probable with these failures is due to the existing shift between the initial stakes and the behavior of the project itself. A technological system, a solution of CRM or a for example, like a product of supermarket. Its installation imposes a narrow amendment with , the men and the strategy . For that, the decision makers should not remain with project, but quite to the contrary carry it in all its dimensions, technologies understood.
While remaining remote questions of implementation, the decision makers but do not do anything to delegate the totality of the capacity to the data processing specialists. One should not be surprised, final, the project fulfills the technical requirements precisely, but is held well far from the initial ambitions of creations of securities.
Thus put this question with a data processing specialist: Why to have chosen this product range?
He will answer you: because that which obtained the best results at the time of the last , it is in conformity with the regulation, and as one is already equipped with of , the migration will not pose too many problems. It will be very precise on the technical criteria.
its trade.
On the other hand, he will not speak to you or it will remain in vague considerations for all that relates to of the customer service, the shortening of the delivery times, or of the simplification of the work of the users (2).
however well for that invested a few Million!
Only, this more (completely) its role!
that of executive the manager.
him which makes the decision and signs (or does not sign) with the bottom of the form of control. Even if you not data processing specialist and by no means to become it, it would be worth can better be to understand a little what it turns over from there. For that, it is necessary to communicate with the specialists who will be able to use languages only that of technologies.
To help you with better controlling the projects, this book deciphers in open language and turned towards , the main technological concepts into force currently.

(1) And that this that ? - A mouse Mr. President. - ? Like interesting…

(2) The matter wants to be provocative intentionally. It is true that more and more and of consultants look closely technologies. But the dialog with functional and operational ones remain always difficult to establish.

This text is the introduction of the book: The good use of technologies explained to the manager, Editions of Organization

To see the first item: 1-1 To control by the stakes? Easy to tell…



Copyright: Alain FERNANDEZ ©1998-2008- All rights reserved




 
Technologies
CRM Why
CRM How
Why
How
SCM Why
SCM How
Km Why
Km How
IF

Stakes
To control by the stakes
Data processing specialists point of view of
Possible synergy?
Managers and technologies
Good use of technologies




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