SIX SIGMA, methodologies and
Which method?
Methodology
- D
Which is the problem?
To define the clients needs and to specify the objectives to be reached, tally the project. “” is the first stage of the method. It makes it possible to define the perimeter of the project, awaited, the resources and necessary delays.
- Mr. performance
Which is the capability of the process considered?
To collect the representative data, to measure the performance, to identify the areas of progress. Its current variation and bench-marking (tendency, cycle…).
- In
When, Where and How the defects occur?
Use of the analytical and statistical tools to identify the causes of problems. This stage of the course of the method, he is necessary to understand the problems to be able to formulate thereafter the solutions likely to fill the gap between the situation present and the objectives customers.
- I performance
Which are the solutions of improvement and how to put into practice them to achieve the laid down goals of performance?
Identification and implementation of the solutions to avoid the aforesaid problems. This particularly important phase can proceed in certain precise cases in several stages. This in order to take time to test and validate the most adequate solutions.
- C Control performance
How to control the key variables to support and preserve the advantage?
Follow-up of the solutions installation. It is important to avoid any flashback. In addition, the results are not always immediately visible. The effort must be even constant reorientated.
It is the most delicate, specific phase to all the steps of continuous progress. The flashback is a threat of every moment. To support the effort necessarily passes by the introduction of a generalized crop of the measurement.
Notice 1: One will prefer method for set up of new processes. This method rather similar to is composed of the following phases: , , , Design, .
The phase Design: In perfect agreement with the consumer expectations in detail defines the process in order to be.
The phase: Check that the performance and the capacity are in conformity with the objectives and the consumer expectations.
To note: There exist other methods and alternatives of those.
Notice 2: 6 Sigma is not limited to the production process. By extension, this need for regularity appears advantageous in many other fields of the firm. 6 sigma can thus be deployed with the use cautions within service companies like the insurance companies, the banks, the call centers…
Notice 3: The relevance of the data-gathering, the quality of the measurement and the smoothness of the piloting of the project are key points of the good progress of the method. The co-operation of the whole of the personnel is also one of the rules of the success. The systematic formation of the whole of the personnel concerned with the ongoing project is indeed a precondition.
In short:
Objective: To improve to the maximum the regularity of customer quality
Finality: To increase the incomes significantly.
Financing of the implementation: Particularly high, but proportional to the awaited results when the project is correctly led.
Copyright: Alain FERNANDEZ ©1998-2008 - All rights reserved