Performance measurement and KPI
Business Process Management


Key indicators of the performance

The measurement is the central theme of the process of improvement of the performance. To still improve effectively is necessary it to measure.

That falls under the direction. the measurement thus makes it possible to evaluate the effort made according to the initial strategic objectives. But not only. It is where the identification of the key indicator the famous KPI becomes more subtle. The effort must indeed be appreciated in term of stakes, times and budgets but also in social and environmental term of impact inter alia. The instrument panel, genuine instrument of piloting deserves to be made up carefully. I carried out two comprehensive sites to cover this subject: www.apics-sjvc.org site exclusively devoted to the design of the instrument panel of piloting and co-operative method . www.apics-sjvc.org Design and of the instrument panel, examples with Excel. The www.apics-sjvc.org also does not forward badly resources on the subject, to follow this link: Copyright: Alain FERNANDEZ ©1998-2008- All rights reserved

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