| "bottom-link"> | | | | incorporate a performance based element into any |
| Especially foreign Real Estate Investors are currently | | | | management fee, including our own.There is also the |
| looking for a "Home Base" in Germany. They do not | | | | aspect of measuring the performance of each |
| have their own offices here but bought substantial | | | | property in a portfolio and the entire portfolio against |
| property portfolios throughout the last months. Just | | | | the business plan at the outset. This aspect is reflected |
| Property Management does not achieve the | | | | in our performance focussed reporting. A separate |
| investment objectives of stable development of the | | | | posting for Performance Measurement will follow. |
| portfolio value. A growing number of Investors are | | | | 5. Reporting in compliance with the needs of the |
| looking for experienced partners in Germany.These | | | | investor/owner. We develop a reporting structure and |
| requirements are met by few Asset Management | | | | make this part of any contract with Property |
| Service providers in Germany. What is their job? | | | | Managers and/or Facility Managers. It defines time and |
| Asset ManagementAs Asset Managers we look at | | | | contents of any regular or ad hoc reports. A summary |
| the entire existing portfolio with regard to any planned | | | | report by the Asset Manager is available to the owner |
| portfolio changes. | | | | on an internet based Client Portal and is the Executive |
| 1. Operational Cost and Income Structure. We | | | | Dashboard.Applying the Balanced Score Card |
| investigate the cost and income structure to identify | | | | philosophy this report contains the actual data and |
| opportunities for improvement. This can be active | | | | performance against agreed targets. Besides the |
| Supply Chain Management, combining the entire | | | | obvious like rental income, this might include tenant |
| portfolio and in the next step bundling the buying power | | | | turnover (as a measurement of the customer care by |
| of different portfolios we manage in negotiations with | | | | the Property Manager), the meeting of reporting |
| suppliers. | | | | deadlines and financial management and other goals |
| 2. Capital Expenses Based on the results of the Due | | | | that are important to the investor.Operational reporting |
| Diligence. We establish a rolling Capital Expenses | | | | is also of growing importance for lenders. Not only in |
| Budget Plan which is kept up to date with the actual | | | | cases of securisations extensive quarterly reports are |
| needs. We identify those investments that might bring | | | | required. If you are interested to find out more about |
| a quick win through improvement of the rental situation. | | | | our reporting tools please check back weekly. |
| 3. Organising and Supervising the Property | | | | 6. Risk Management. Because financial institutions have |
| Management. Based on a detailed scope of works we | | | | to perform a risk assessment before any lending, if the |
| develop based on the investment philosophy of the | | | | investor can show that he has his own risk |
| investor, we help to identify and contract appropriate | | | | management in place it will influence the interest rate |
| service providers for Property Management.Main | | | | positively. We establish and agree a risk matrix with |
| tasks for the Property Manager is rent collection, | | | | the owner and actively manage it during the |
| dealing with tenants and service providers, | | | | operational phase. |
| maintenance and repairs within the framework set by | | | | 7. Outline Proposal. As a guideline we have prepared a |
| the owner or his Asset Manager. | | | | generic Outline Proposal which will be detailed in each |
| 4. Performance Measurement is key to our service | | | | case for each investor and Property.For more detailed |
| philosophy: What you measure is what you get! (also | | | | information about Real Estate Asset Management |
| see article "Performance Measurement in Real Estate | | | | please visit the website of Berlin Portfolio Ltd.This list is |
| Investment") We have developed a system of | | | | not complete by any means but should provide an |
| Service Level Agreements with Key Performance | | | | insight on the main deliverables of the Property Asset |
| Indicators for Property Management including | | | | Management Service. |
| performance reviews and evaluations. We always | | | | |