The Data Is In The System

The data is in the system! Yes, that's right. Whatevercapture has already changed. Therefore, a lot of
you want to know about your business, yourpeople resort to using Excel to present the information
customers' spending patterns, your stock level, yourthey need to their bosses. And without good Excel
financial performance, your customers' profile, andSkills, it is going to be a painful process for them.
many other questions you want answered.You can make use of readily available worksheet
Citibank, in an article published in 6 Dec 2005 offunctions to transform those raw data from the
Singapore Digital Life, reveals that theyuse the data insystem, present them as useful business information
their system to identify customers who fit theirused for making critical business decisionand planning.
assumptions of the potential customer base like age,For those working in big corporations, you do not have
salary and spending behaviour.to rely on your IT department to generate the reports
Business Intelligence is not confined to BIG companies.for you. You will learn how to analyse those data using
A specialised system normally can cost tens andreadily available function provided by Excel.
hundreds of thousands. But there are alwaysFor SME, you do not need a powerful BI system to
alternative and the solution is right in your computer.get what the big companies are getting. Using Excel,
Excel is a powerful BI tool that is commonly used inyou can make the data become valuable to your
Europe and US. The question is: Do you know how?business without the need to purchase any software.
Using Excel, a travel agency was able to profile theirAll you need is to make Excel comes in power and
customers using the data they have diligently capturedyou will be able to gain insights into your business like
into Gilboa, a travel management system. They werenever before.
able to identify their niche and to allocate the optimalA combination of Excel and MsQuery provide the
amount of resources to grow their customer base.most direct way to tap into databases and retrieve
And they spent only a fraction of the cost bigthose information real-time so that you could prepare
companies are paying because they use tools theyyour report with ease. I used to use Excel to tap into
already owned, that is, Microsoft Excel.our accounting database server directly and create
For big companies, an expensive system does notmy financial statements. When it is set up, I just need
necessary mean they are able to get the data theyto open the file and the statements will be refreshed
want. From system design to implementation will takewithout me having to do anything. It makes closing the
at least 6 month and as long as 2 years. By the timeaccount a breeze for me.
the system is launched, the business environmentIs the evidence strong enough for you to use Excel as
would have changed and the information they need toa tool for business intelligence?