Risk Management and Cleaning Car Lots - Carpel Tunnel Or OSHA Compliance - Case Study

Risk management is important, even in a smallas a grocery store clerk, he lost use of his right hand.
business. Before retirement I ran a franchisingThis is because he had to keep pressing the gun off
company, and we franchised mobile car wash units.and on as he was cleaning the cars, and if he held the
One of our major market segments were new cargun on all the time he was still putting pressure on his
lots, and large used-car lots like CarMax. We alsowrist because the gun was spring-loaded, that way it
washed for many car rental agencies. Obviously, wewould automatically shut off if he dropped, as per
would wash while these cars were lined up in rows,OSHA safety regs.
and sometimes you could look down the end of theAfter this occurred what he would do is switch hands,
row, and get yourself psyched out due to the numberand put a tennis ball in between the trigger and the
of cars you had to wash.plastic housing which encased the trigger to keep the
Indeed, we cleaned for companies like Daewoo,gun on all the time. This prevented carpal tunnel from
Hyundai, BMW as the cars were parked at the portpreventing him from working. Other franchisees and
after they came off of the ships and we also cleantheir employees eventually did the same thing. On one
for auto auctions; in some cases there were in excesshand we had OSHA standards disallowing such
of 600 to 5000 cars to clean. And even with a crewpractices, but in the real world and in the field the
of five, 10, or even 20 people it was absolutelyemployees and the franchisees realized they had to
overwhelming.overcome muscle cramps, pain, and potential future
There were definite issues of fatigue, as the workflowcarpal tunnel and they had to come up with a solution,
progressed. And OSHA standards dictated that theand that's what they chose.
pressure washing guns had to have a trigger release,Eventually we found that there were some
so that if you dropped the high pressure washing gun,manufacturers of pressure washing guns, they did not
it could not whip around and hit you in the head, orhave to OSHA standards in mind, and these guns had
allow the high pressure water to cut your eye apart.a special lock mechanism or ring which would keep the
That makes sense correct, OSHA generally has rulestrigger on all the time. Many of our competitors were
and regulations to protect employee safety becauseusing guns without triggers, everyone in the industry
they know there are hazards in the workplace, andknows this is a problem. When you are considering risk
this is one of them.management, reducing risks, and dealing with hazards,
Nevertheless, we had one of our franchisee managersthese are the kinds of things which you will have to
in Sacramento California develop carpal tunnel, anddecide in a small business. Please consider all this.
although he had a precondition from his work formally