| soft's Dynamic CRM 3.0 works the way that CRM | | | | The customization features of MS CRM 3.0 are |
| technology should work. It can easily become | | | | fantastic. You can add customized activities and |
| integrated with your staff's existing software and | | | | objects, thereby building the logic of your business into |
| business tools. It also readily adapts to your business' | | | | the program while at once being able to design |
| present workflow and methods of operation. Your IT | | | | customized views for different users of the program. |
| manager can easily and fluidly modify data fields, | | | | With MS CRM 3.0, you can automate routine tasks, tell |
| application forms, and records of relationships while | | | | the users the next steps to take, make sure scheduled |
| adding new objects and activities without the need for | | | | e-mail messages are sent on time, and give alarms for |
| writing any code at all, thus making it very easy to | | | | tasks that have been set previously. Nothing falls by |
| tailor MS CRM 3.0 to the specific needs of your | | | | the wayside. Your clientele will feel the difference and |
| business. Automatic task assignment and next-step | | | | your referrals and repeat business will increase. |
| suggesting are included in the program, making | | | | MS CRM 3.0 features flexible reporting that permits |
| managing your workload that much easier. | | | | the managers to easily and readily monitor how the |
| There is a marketing automation module with the | | | | business or individual accounts are really doing. CRM |
| software. This makes it even easier to put together | | | | data can easily be transferred into MS Exel for |
| lead lists and customer lists, put together target-market | | | | detailed organization and analysis or into MS |
| campaigns, and track those campaigns' progress while | | | | SharePoint Portal Server for collaboration on |
| at once following up on them. Along these same lines, | | | | documents concerning clients or for new executive |
| there is a quick campaign wizard that allows your | | | | dashboard creation. |
| salesmen and marketing department to send out blast | | | | The software is easy to learn and master. You can |
| e-mails quickly and almost without effort to lists of | | | | be assured of a fast and inexpensive deployment, |
| targets and then track the results. There is a service | | | | inexpensive tech support, and scalability to march in |
| scheduling capability that permits you to centrally | | | | time with the growth of your business. You'll find that |
| oversee every aspect of a service call from | | | | once you start using the software, you aren't sure |
| dispatching and logging to following up and tracking. | | | | how you ever managed without it. |