| If your company has regional and worldwide | | | | Notes Domino, SAP, Pervasive SQL 2000, Ctree or |
| operations, you might already realized that it is very | | | | any ODBC compliant database.o Typical Industries. |
| hard to get decent internet connection in your remote | | | | The most popular industry to deploy MS CRM as we |
| locations. In this small article we will try to give you | | | | saw so far is Transportation & Logistics, where |
| highlights on how to implement Microsoft Business | | | | MS CRM is usually integrated with Cargo/Shipment |
| Solutions CRM for worldwide operations with | | | | tracking database. Other industries, deploying CRM are: |
| restricted internet connection.o Outlook Client. This was | | | | Education, Recruitment & placement, publishing |
| very bright idea from Microsoft side to have outlook | | | | & advertising. MS CRM is getting market in such |
| client as a presentation for Microsoft CRM data. | | | | industries as aerospace & defense, wholesale |
| Outlook has such nice features as synchronization and | | | | & retail, pharmaceutical, oil & gas, |
| then working offline. If you have outlook client for CRM | | | | biotechnology, medicine/hospitals, non-profito |
| - you can download your customers, leads, contacts, | | | | Customization Tools. Visual Studio.Net is the first to |
| and event properly programmed custom features, | | | | mention, where you can create web application for |
| then work with them and finally synchronize them | | | | MS CRM in VB.Net or C#.Net. Then you should use |
| back to MS CRM databaseo MS CRM Integration. As | | | | Crystal Reports Enterprise to expand reporting |
| the task itself it is not difficult or challenging one. You | | | | functionality. You use MS SQL Server scripting to pull |
| can deploy MS SQL Server linked server to show | | | | the data from third party system (but not to update |
| your third party or even heterogeneous data on MS | | | | data in the CRM - you should use MS CRM SDK for |
| CRM screens. However, when we are talking about | | | | this purposeo Self Implementation. This was surprising |
| enabling working offline - we should get different | | | | discovery for us about 3 years ago. Microsoft CRM |
| approach. Your third party system should feed data | | | | deploys all the spectrum of Microsoft technologies: MS |
| into MS CRM database - through MS CRM SDK | | | | Exchange, Active Directory, full-text search, BizTalk, |
| custom utility. In CRM itself you should stick to MS | | | | XML streams, .Net - and we see that |
| CRM user defined fields. If you take this direction - MS | | | | Microsoft-oriented IT departments take an initiative and |
| CRM custom features will be taken by Outlook client | | | | implement MS CRM with minimal outside help |
| and synchronized with local machine. Your third party | | | | You can always appeal to our expertise to help you |
| data could reside as it was mentioned in | | | | implement Microsoft CRM for your company. |
| heterogeneous platforms: Oracle, DB 2, Sybase, Lotus | | | | |