| One of the more challenge aspects of developing an | | | | Cost-savings: this measure focuses on changing |
| organizational scorecard along the lines of the | | | | processes or introducing new ways of doing things |
| Balanced Scorecard is how to set goals and metrics | | | | that save money. Cost savings can either reduce our |
| around improving business process. Here are several | | | | cost to revenue ratios or the monies saved can be |
| measure categories that might help you. | | | | reapplied to other activities. |
| Simplification: this measure focuses on making | | | | Time-savings: this measure focuses on changing |
| production easier. It may or may not improve quality or | | | | processes or introducing new ways of doing things |
| achieve any of the other measures below, but at the | | | | that save time and allows time to be devoted |
| very least, simplification should not decrease benefits | | | | elsewhere. |
| to customers. | | | | |