Characteristics of Internet Users

Anyone who wants to do online surveys or marketon who they are. Men are more likely than women to
research online should be curious about who actuallyget news, buy travel services, check sports scores,
uses the Internet. Although usage patterns areand participate in online auctions. Women are more
constantly changing, it is still possible to create a fairlylikely than men to get health information, use
clear profile of Internet users.support-group Web sites, and get information about
Who Uses the Internet?In 2008, Asia accounted forspiritual and religious topics. Young Internet users (ages
the largest number of Internet users, followed by18-29) are more likely than others to do research for
Europe and then North America. ( As a percentage ofschool, use instant messaging, listen to music, use
the population, North America leads the world, withdating sites, and share files. (
almost 75% of the population having access to theNew Trends in Access and ContentOne of the most
Internet and the basic skills needed to use it.significant trends in Internet use involves how people
In the U.S., women account for slightly more than halfare accessing the Internet. In December 2007, about
of Internet users (51%). In terms of ethnic background,six months after release of Apple’s iPhone, almost
the numbers are generally in line with the population as40% of Internet users said that they were accessing
a whole. Approximately 74% of users are white, 11%the Internet with mobile devices at least some of the
are Hispanic, 9% are African-American, and thetime. ( This trend is likely to continue as mobile devices
remaining 6% belong to other racial or ethnic groups.become more affordable.
The percentage of the population that uses theOnline video is also having a powerful impact on how
Internet on a regular basis stays fairly constant untilpeople (especially younger people) use the Internet.
about age 55. Then it begins to decline steadily, fromThe explosive growth of YouTube is only part of the
about 67% for the 50-54 age group to about 16% forpicture. TV networks and news organizations are
people over 75. (turning increasingly to online video as a new source of
More than half of Internet users (54%) live in suburbs,income. In 2007, people in the 18-24 age group spent
30% live in cities, and 16% live in rural areas.nearly as much time watching online video as they did
What People Are Doing OnlineSo what are all thesewatching programs on their DVRs. ( From an
people doing on the Internet? The most frequentadvertiser’s standpoint, online video may be a
activity is still email, although it is being challenged forbetter investment because users can’t
the top spot by online searches. ( Other frequent usesfast-forward through ads.
include searching for a map or driving directions, lookingSocial networking sites such as Facebook are also
for information on a hobby or interest, checking thegrowing exponentially. It seems safe to predict that the
weather, and getting news. Online commercepopularity of such sites will continue, but any predictions
(shopping, banking, paying bills) continues to grow inabout the Internet are risky. By the time you read this,
popularity, but it is not one of the most frequentInternet users might have moved on to something no
activities.one could have expected.
How people use the Internet depends to some extent