Business Rituals - Some Pitfalls

To focus on business rituals could help yourRitual behavior could make a company inflexible. A
organization to strengthen its style; if people knowcompany needs to invest in a ceremony and the
"how" to do things, than many of the organizationalresources dedicated with it couldn't be reserved
problems are half solved. Rituals are ceremonialotherwise. This planned behavior and the formality in
activities that repeatedly take place in an organization.which it is organized could be felt as an obligation of
Many organization will exhibit similar rituals. For instancewhich the goal is not clear.
most companies will celebrate officially the New Year,What seems to be important at one stage could loose
company successes and introductions of newimportance in another stage. But the ritual continues.
employees. Yet there are also rituals that are familiarThe disciplinary drive of the ritual could become the
for one organization but non existent for others. Theenemy once the custom is found to be outdated.
"casual Friday," for example will be specific for thosePeople begin to question (the function of) the activity
companies that are more formal and want to promoteand rather than providing cohesion for the group it will
an informal atmosphere before the weekend.produce an opposite effect.
But there are also some pitfalls with organizationalRituals are just one facet of the extended cultural
rituals.area of an organization. Although it is visible and easy
The focus on rituals could become an end on its own.to be discussed as "the weather," it is only a part that
Sometimes we try to influence behavior and insteadexpresses your corporate culture. But there are many
of achieving the expected effect, the opposite willother elements, which should be taken into account.
occur. Rituals are not easy to design nor easy toNor is a simple check on the organizational rituals a
influence. In order to address a cultural issue bysimple panacea for solving rooted problems. Therefore
focusing on company rituals, there should really be anonly focus on rituals if there is commitment to do so.
issue.And ... if it ain't broke, ...