| Basically, Knowledge Management (KM) describes | | | | performance and importance for the organization. |
| how processes participants (particularly decision | | | | From this point of view, Knowledge Management is |
| processes) utilize all resources (particularly information | | | | focused in how every key employee of an |
| resources) to achieve their goals with precision, | | | | organization executes her key activities timely, without |
| accuracy, on time and on budget inside every | | | | errors, following business rules (or not), how this |
| organization. In order to reach this objective, | | | | business rules are efficient and effective (or not) and |
| Knowledge Management comprises Information | | | | how this employee make decisions: which information |
| Systems for capture and shows participants or users | | | | pieces support this decisions and how this information |
| best expertise, Human Resources Administration for | | | | pieces can configure some behaviors (or not). |
| selecting, take and learn their best talents and | | | | Additionally from this perspective, Business Intelligence |
| expertise in their knowledge areas, documented and | | | | is a tool, a resource to be used for participants to |
| undocumented procedures with business rules for | | | | make decisions. BI describes how organization is |
| standardize organization's activities and Finance for | | | | making business and how much focused is |
| quantifying their talent and expertise value, | | | | organization about achieving its goals. |