| Yesterday a client of mine asked me what I thought | | | | Now that you've answered why your organization |
| was the best way to execute a strategic plan and | | | | exists, what it does and what it hopes to achieve, you |
| apply performance metrics to ensure success of the | | | | are ready to assess your past and current state and |
| plan. This is a two part question which will be | | | | begin identifying your future state. This activity is most |
| answered in two entries. Today, I'm going to discuss | | | | effective when key personnel throughout the entire |
| the best way to execute your business strategy, and | | | | organization are involved. Outreach to employees can |
| tomorrow I'll get into how to integrate the performance | | | | be achieved through town hall meetings, focal groups, |
| plan into your strategy to ensure performance | | | | surveys, emails, etc. Review services and |
| success. | | | | performance against the mission and vision. At this |
| A performance initiative cannot succeed unless | | | | point your organization may not have the proper data |
| executives have defined the organizational goals. | | | | or tools to quantifiably measure this. That's ok, as |
| Organizational goals must be defined and a strategic | | | | qualitative analysis can provide you with a high level |
| plan must address how these goals are going to be | | | | baseline assessment. Perform a SWOT Analysis; |
| achieved in order for a performance initiative to be | | | | which is a look at the internal Strengths and |
| successful. There is no compromising here. | | | | Weaknesses, and the external Opportunities and |
| Performance management depends on organizational | | | | Threats of your organization, for your current and |
| goals being distributed and measured throughout the | | | | future state. |
| entire organization, originating from the executive board | | | | 4. Agree on priorities |
| and communicated all the way down the line. Today's | | | | Now that the mission is affirmed and critical issues are |
| tip is going to discuss how to develop a plan that lays | | | | identified, the next step is to figure out goals, objectives |
| the foundation for your performance plan. Because | | | | and the strategy for attaining them. Goals are simply a |
| without a solid plan, your performance initiative is setup | | | | clearer statement of the visions, specifying the |
| for failure. | | | | accomplishments to be achieved when the vision |
| It's not uncommon for a smaller organization to have | | | | becomes real. Objectives are clearer statements of |
| partially developed business objectives or a rough | | | | the specific activities required to achieve the goals, |
| strategic plan, but still have a critical need to implement | | | | starting from the current status. This is where the |
| a performance management process. These seven | | | | strategic planning process develops ideas and action |
| steps will help guide you through the strategic planning | | | | steps, which are most effectively generated when |
| process. | | | | delegated throughout management. |
| 1. Organize a Leadership Team | | | | 5. Write the Strategic plan |
| 2. Articulate Mission and Vision | | | | Once the mission has been communicated, strengths |
| 3. Assess the Current Environment | | | | and weaknesses identified, and the strategies and |
| 4. Agree on priorities | | | | goals agreed upon, the strategic plan is ready to be |
| 5. Write the Strategic plan | | | | developed. This is where it all comes together. This is |
| 6. Implement the strategic plan | | | | where the planning committee drafts the plan, and all |
| 7. Monitor and Evaluate | | | | key decision makers review it to ensure that the plan |
| 1. Organize a Leadership Team | | | | answers the key questions about objectives and can |
| The strategic planning phase requires a team of | | | | serve as a guide for the entire organization. A |
| leaders, normally the executive board or a team of | | | | strategic plan will enable your organization to achieve |
| key management with CEO oversight. The strategic | | | | optimal performance and embark upon a |
| plan should identify this team and the wider community | | | | meaningfulprocess of ongoing improvement. |
| of present and potential stakeholders. If a decision is | | | | 6. Implement the strategic plan |
| made to involve other stakeholders in the process, at | | | | The implementation phase begins with the |
| which point will they be involved? Will an outside | | | | development of the operating plan. The operating plan |
| consultant or facilitator be necessary to assist with | | | | defines the short-term objectives that determine |
| some or all of the process? Who will keep the planning | | | | success and is tied to the operating budget and |
| on track, and what are the best ways to make the | | | | reporting cycles. Following the fiscal calendar, your |
| strategic plan most useful? How will questions be | | | | organization can measure progress toward annual |
| addressed and decisions made? These questions | | | | goals, and finance can offer feedback to guide other |
| should be answered at the start of the planning phase. | | | | business areas. This is where the budget is established. |
| 2. Articulate Mission and Vision | | | | 7. Monitor and Evaluate |
| Your mission statement will define the what, how and | | | | In addition to implementing goals, objectives and |
| why of your organization's services. It should explain | | | | strategies, an operating plan should be created to |
| why your organization exists and what its objectives | | | | address how goals will be monitored and evaluated. |
| are. It should explain how your organization works to | | | | The plan should be resourced at each board meeting. |
| fulfill its objectives and its values. When wording the | | | | This will help keep the board and staff focused on the |
| mission statement, consider your organization's | | | | operational goals, and will maintain a culture of valued |
| products, services, markets, values, and concern for | | | | planning. The plan should be a living document enabling |
| public image. The vision statement includes a vivid | | | | the flexibility to adapt to change. |
| description of the organization as it effectively carries | | | | If you apply these seven steps, your organization will |
| out its operations. | | | | no doubt be able to plan and execute organizational |
| 3. Assess the Current Environment | | | | objectives and goals. |