| After more than two years of the worst economic | | | | more options. |
| climate most of us have ever experienced, 2010 could | | | | Talent management can help with a holistic focus on |
| be the year where healthcare organizations see a | | | | building an environment where employees feel |
| reduced negative effect from the economy. | | | | engaged, rewarded, and in control over their own |
| But this could have a hidden downside - a return to | | | | careers. Together, recruiting and performance |
| challenges in recruitment and retention - challenges that | | | | management solutions can improve communications |
| were temporarily masked because of the economic | | | | with candidates and employees, identify high-potential |
| situation. Now is the time for HR to address these | | | | employees, offer employee development and training |
| coming challenges using talent management | | | | programs, and uncover the competencies required for |
| technology. | | | | success in key roles. |
| The following are five tips and best practices every | | | | Best Practice #4: Develop the Next Generation of |
| organization should focus on in 2010. Not only will these | | | | Leaders... Today |
| efforts help maximize recovery efforts, but these | | | | As baby boomers continue to leave the workforce, |
| talent management strategies will help healthcare | | | | hospitals and healthcare organizations must identify the |
| organizations achieve better short-term business | | | | next generation of employees able to step in and fill |
| results: improved quality of care, high patient | | | | the "leadership gap." |
| satisfaction, and increased revenue. | | | | Talent management technology can help HR build a |
| Top 5 best practices every healthcare organization | | | | true leadership pipeline, assess bench strength of |
| should focus on in 2010: | | | | employees, and create talent pools of high-performing |
| Best Practice #1: Quickly Fill Critical Positions with Top | | | | employees ready and willing to step in. All of this helps |
| Talent to Improve the Quality of Care | | | | HR remain one step ahead of recruiting demand. |
| As hiring restrictions ease up and organizations can | | | | Best Practice #5: Drive Performance Improvement |
| hire more in 2010, they need to make sure they're | | | | Initiatives through the Organization |
| doing everything they can to hire top talent and meet | | | | Another effective talent management practice is for |
| staffing needs. Recruiting tools and assessment | | | | healthcare organizations to identify a particular initiative |
| solutions can improve the efficiency and speed of | | | | that can have a real - and significant - impact. |
| recruiting, but more importantly, they help recruiters | | | | One example of a healthcare-specific initiative that has |
| improve the quality of hire, which can lead to a | | | | paid off is hourly patient rounding. Hospitals that have |
| long-term competitive advantage. | | | | nursing staff conduct hourly rounds with patients - as |
| Best Practice #2: Improve Visibility of Talent in the | | | | opposed to reacting to emergency call lights - |
| Organization | | | | dramatically reduced the amount of patient calls to |
| The need to find the right employee is paramount in | | | | nurses, enabling nurses to focus on higher value |
| healthcare, but the question remains: where to find top | | | | initiatives. |
| talent? | | | | Talent management solutions, especially those with |
| Talent management technology, particularly recruiting | | | | learning management capabilities, can help the |
| and performance solutions, can be the answer. With | | | | organization set department and individual goals around |
| fast and easy access to critical information on all | | | | such programs, and manage the training and |
| candidates and employees - including resumes, | | | | communication required to implement change. |
| performance reviews, competencies, training and | | | | Summary |
| development history, and more - HR truly gains visibility | | | | Focusing on the right recruiting and performance |
| of all talent across the entire organization. | | | | initiatives now - those capable of actually delivering |
| Best Practice #3: Focus on Employee Engagement | | | | significant business results now - will be an extremely |
| and Retention | | | | effective way for healthcare organizations to |
| Healthcare has long suffered from employee turnover | | | | differentiate themselves from the competition, |
| and staff shortages. While the current recession has | | | | maximize their recovery efforts, and better position |
| somewhat lessened this challenge, it is certain to | | | | themselves for growth as the recovery occurs. |
| resurface as hiring restrictions are lifted and they have | | | | |