for an optimal data processing departmentC.Upgraded with and normalizes it ISO 20010!: 9184212121025 37.05 Euros, 378 pages | Online shopping |
Editor presentation
Disseminated first of all in Great Britain some ten years ago, (Information Infrastructure) is a reference frame of the best-practices of implementation and management of the data processing departments and , independently of their size and technology used. After being itself imposed in the Anglo-Saxon countries, he makes today important great strides in France, where he is regarded as a real tool for creation of value.
Much more than one simple introduction to the concepts, this book reiterates the essence of library by describing each of the eight books which compose it and by exposing in detail the two books of the management of services . It also forwards a complete practical case and proposes a series of models of documents Covering the program of certification , this work will be read with profit by any person having to intervene or manage one of the aspects of modern data processing. Its vocation is to support the key message of : the data processing departments are there to back with effectiveness the line of business.
Upgraded and increased, the 2nd edition of this book takes into account the new version of , as well as standard 20010. It also details how to justify a project near its firm and to manage the change which results from it.
To which addresses this book?
- With the data-processing managers
- With the company heads
- With the consultants and trainers
- With the actors of the
In complement
What ?
On the same subject
Process trades and information systems C. , J. Hugues, B. , O. Hugues | D. , A. Williams | Gouvernance F. |
Chronicle, last bank notes of the
To integrate projects CRMI forward and to you. Different strong temperaments they are hardly understood. , technical manager, are a techno-nutcase. For him data processing must be everywhere. All is automatizable and all will be automated. If it is not possible today this will be it on the following day, I have confidence in the technique ". Like it to repeat.
, business manager, do not see great interest with data processing. He thinks that it denatures the relations between the men. For , the human relations are the base of the life. It does not have possible trade without . Recall it. One day, they discussed thus tool of CRM.
Let us listen to them…
Published it: 57 14 2003 with reading on …
Open Source reporting
Panorama of the tools Reporting Open Source (OS)
Management control and the information system
Management control and the information system
Bricks of the Business intelligence
Different technological components (software package) from the Business intelligence
Course of the Gouvernance project of IF
Phases of the governorship project of the information system
The plan of urbanization of the information system
With the manner of the urbanization of the cities, when the aforementioned is carried out with rigor and logic, the organization and the growth of IF…
the step
Implementation of project
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