To demystify Six SigmaJ.How to improve your processesAFNOR: 9782124357172 38.95 Euros, 152 pages | Online shopping |
Editor presentation
To reduce the number of defects and the variability of the processes to optimize customer satisfaction and to increase the profits: such is the base of the step Six Sigma.
By proposing the links which link the requirements of the standard ISO 9001 version 2000 and the method Six Sigma, James dissociates here radically those which, dissimulated behind an erroneous version of this step, preach - in a way sometimes prejudicial to the firms - the zero defect and the keen continuation of the perfection.
Here, not of models of excellence nor of magic receipts of quality; simply a return to the essence and an illustrated and pragmatic disassembling of the method Six Sigma to withdraw the first most effective bases from them.
Through many concrete cases, the author shows us that Six Sigma it is above all: effectiveness of problem resolution; the integration of an effective step in a mode of already existing management.
In this new edition, the author launches a message for submission to the managers through personal observations, and gives examples of what it should not be done when one tries to establish Six Sigma.
He proposes receipts to them to avoid the obstacles, without specialized jargon, but with critical examinations, case studies, recommendations, models of deployment of Six Sigma… All is gathered in this work to allow the managers to initiate a reasoned, reasonable and realistic approach of improvement of the processes and outputs.
In complement
Method 6 Sigma in practice
On the same subject
The cartography of the processes Y. | objective J. , B. , S. | Optimize your logistic platform Mr. Roux, T. |
Chronicle, last bank notes of the
And human engineering in all that?For some time already, the editors of tools of decision-making aid do not make noise badly. With great reinforcement of ads marketing, they try to propose the originality and the side impossible to circumvent of the solutions suggested. As the occasion, so the behavior. It is true that a great step was taken and from now on, one touches finger the overall integration of the whole of the stages of the decisional channel.
Let us hope simply that the stresses imposed by the logic of standardization, expensive with the editors of software package, do not become the new challenge of the firms. But about that one already spoke about it in a preceding bank note. It is not on this point that I wish to draw your attention, but rather on the question of the human engineering, where for already a few years, the innovation has seemed to me seriously faulty.
I understand already my contradictors! How it goes there that there! What it needs…
Published it: 81 11 2108 with reading on …
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