To be a more diplomat B

A didactic work with examples for better controlling the difficult art of the relational one: communication, management of the conflicts…

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Per hour when the conflicts multiply and where the ruptures were never also numerous, the role of the word is essential. To learn how to communicate in a harmonious way, to make known its opinion without running up, to manage the voltages, such is the aim of this book. It analyzes the situations most frequently met and proposes a series of concrete examples to be expressed with tact and ease in French. The forwarded years make it possible each one into practice to put the linguistic and psychological consultings. In a more and more world, the author took account of individual and international specificities.

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To be a more diplomat