The passion of the customer

The commercial relation seen and analyzed by author of the Manager minute

 

The passion of the customer

K.

It is always time to go to the meeting of the customer

Michel
: 9722749904412
14.25 Euros, 252 pages

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Editor presentation

I exert the most beautiful trade of the Earth. I course the planet to observe the firms and I am always curious about society which seeks to develop in an ideal way: by stressing customer satisfaction, and by investing all their resources on the human report and not on the race with the profit. Why these parameters import me as much do? Because, that you sell pizza pies or services, your firm does not revolve around you: it exists by and for people whom you serve.

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In any case you remember this enthusiastic formative consultant who animated at the time of the training course some. The “workshop” as it told. You had left there gone up to block: With this new tool catalyst of the creativity in group, ! You will see what you will see, the problems may find it beneficial with good to be held, the solutions will rain …
At the beginning it did not go so badly, recall you. Good it is true that you had started with cases takes off particularly simple. The cause of the problem quite difficult to highlight. In any case it went.
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Published it: 6 14 2068 with reading on …


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