Conflicts, how to solve themE. of: 9882212539526 20.90 Euros, 278 pages | Online shopping |
Editor presentation
The majority of the methods to manage the conflicts are themselves conflict! The negotiation and the argumentation have these defects. From where their obvious inefficiency: conflicts, resounding failures, durable voltages, crawling hostility…
de proposes an alternative method. It shows how to conceive the conflicts in an adequate way to find innovating solutions to them. It also shows the force of the mediation when it is taken in a constructive direction. The role of the mediator is not to find a compromise but creative solutions. This book shows how to make.
This method is implemented to all the conflict situations: personnel, family, professional, social or political. It will particularly interest the people who have a role of accompaniment, authority, consulting or referee.
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Zen and qualityQuality it is not simply a new discipline of the firm locked up in a set of obscure standards. Quality it is primarily a way of life, a manner of achieving itself, in short a way of human being what…. One evening, like that, at the end of a seminar, the time when one leaves oneself dream with the good half that one will not fail to be offered to the bar of the corner in order to the mucous membranes in the process of desiccation, a listener asked me this question: “for you it is what quality? ” Was this the fatigue of the day? In any case one did not have any more to start my old Pavlovian reflex. And, while gathering my scattered leaves, here me is set out again on a tone doctoral to unroll the history of the variability of the processes: You know, one can locate the beginnings of modern quality at the neighborhoods…
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