Prospective or balanced instrument panel

Principle of of R. Kaplan and D.

E N strongly disturbed and competitive environment, he is primordial to measure the performance under all its aspects and to be more limited not to measure but the financial effectiveness. The aforementioned is indeed a long-term loop which does not make it possible to act in time and hour.
For Robert Kaplan and David the success of the implementation of the strategy, i.e. when the creation of securities is with go, depends on the quality of the management of quite precise prospects. With the (prospective instrument panel), Robert Kaplan and David expose how to decline the performance according to the four following prospects:

1. Financial perspective
   Which is our performance within the meaning of the shareholders?
2. Prospect customer
   Which is our performance within the meaning of the customers?
3. Internal process
   Which are our internal advantages?
4. Training and growth
   Will we progress and how?

“Balanced” dashboards

The important word in is “”.

The French translation “balanced instrument panel” is preferable with “prospective instrument panel”. It is appropriate better for the idea of the authors. Robert Kaplan and David have to choose the term of “” in order to stress the concept of balance.

• Balance between the objectives with short and the middle to long term
• Balance between the financial and non-financial indicators
• Balance between the “prospective” indicators last performance measurement and indicators
• Balance between external perception and the performance carried out intern
  

Copyright: Alain FERNANDEZ ©1998-2008- All rights reserved

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